A traveler recently found himself in a bind when he arrived at his “pre-booked hotel” in Bangalore to find that it was undergoing renovations.
This person vented his frustration on social media platform X and directed his anger at a prominent booking platform. Make my trip And Oyo Room.
In the post, he wrote, “@makemytrip and @oyorooms scam alert in Bangalore. I came here and found out that the hotel I had booked was under renovation. There are living souls here. I didn't. This is tantamount to cheating! After wasting 2 hours here they cut the money from my refund. Shame on you!”
This post quickly gained traction. Many users had similar experiences and echoed the sentiment of feeling cheated by the lack of transparency in the booking process.
Oyo Rooms responded to the allegations by saying: Thank you for your time. ~AA”
Make My Trip also replied to this post and wrote, “Hello Amit, we sincerely apologize for the inconvenience. Please be patient while we fix it. Thank you for your patience. — Bhupinder.”
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Originally uploaded to: February 10, 2024, 18:00 IST
