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How dealers can stay ahead of emerging technology – Joseph Michelli | Michelli’s Experience
In 2023, the increased use of advanced technology has changed the way dealers and customers communicate. But what can we expect from customer experience as we head into 2024? Joining us on today's episode of CBT Now is speaker Joseph Miceli, New York Times bestselling author and CEO of the Miceli Experience. Micelli shares his perspective on the subject. Watch the full segment here.
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A California judge on February 2 ordered Tesla to pay $1.5 million as part of a civil lawsuit settlement. Twenty-five district attorneys have accused the Austin-based EV maker of mishandling hazardous waste at its auto service facilities, energy centers and factories. An attorney involved in the case said the lawsuit was filed in San Joaquin County. They also accused Tesla of illegally dumping hazardous waste and violating the Waste Storage and Management Act.. read more
Ford announced at the beginning of the year that sales of electric vehicles were up slightly, even though sales of electric vehicles were down 11%. However, this decline was offset by a significant increase in hybrid sales. The Detroit automaker announced that sales for January 2023 increased 4.3% from the previous month. Sales of internal combustion engine vehicles increased by 2.6%, and sales of hybrid vehicles increased by 43%.Last month, Ford sold 152,617 cars.. read more
The latest Lincoln Aviator features a fresh new look and the all-new Lincoln Digital Experience infotainment system. The 2025 Aviator's interior is strikingly identical to previous models. The main difference is a larger 13.2-inch touchscreen with the aforementioned infotainment system built on Google's Android Automotive OS. read more
